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What You Agree To When You Use gkbd

Using gkbd — whether you're depositing via bKash, browsing the lobby, or opening a live table — means you've read and accepted these terms.

Account EligibilityJurisdiction ConditionsWallet & Payment RulesAccount ConductPolicy Updates
gkbd What You Agree To When You Use gkbd
ACCOUNT AND DATA STANDARDS

How We Handle Your Data and Account Security

Your account data is held securely and used only to operate your gkbd account — processing deposits via bKash, Nagad, or Rocket, verifying withdrawals, and maintaining your session history. We do not sell personal data to third parties. Here is how we handle the four areas that matter most to you.

Data Retention

We retain account and transaction records for as long as your account is active and for a period after closure as required by applicable regulations. You may request a summary of your stored data at any time via email.

Cookie Use

We use session cookies to keep you logged in and functional cookies to remember your lobby preferences. No third-party advertising cookies are placed without your consent. You can manage cookie settings from your browser.

Account Security

Every login is protected by OTP verification sent to your registered mobile number. If you suspect unauthorised access, contact support immediately and we will freeze the account while we investigate.

Data Change Requests

To update your registered name, mobile number, or linked payment method — bKash, Nagad, or Rocket — submit a request through live chat or email with a valid ID. Changes are processed after identity verification.

LEGAL CONTACT PATHS

Reach Us About a Legal or Account Matter

If you have a question about these terms, need to dispute a transaction, or want to request a change to your account data, use one of the contact paths below. For account-specific matters, have your registered mobile number and payment method — bKash, Nagad, or Rocket — ready so we can verify your identity quickly.

Live Chat Open the chat widget from any page in the lobby. Identify your query as a legal or account matter and an agent will handle it directly.
Email Support Send your query to our support address with your account ID in the subject line. We aim to respond to legal and account queries within one business day.
Help Centre Our help centre covers common questions on account eligibility, payment verification, and term changes. Check there first for a faster answer.

Common Questions About These Terms

These are the questions we hear most often about our legal terms, account conditions, and your rights as an account holder.

Access to gkbd depends on your local law and the eligible regions we serve. It is your responsibility to confirm that using the platform is permitted under the laws of your jurisdiction before registering.

No. Each person may hold only one account. Duplicate accounts are against our terms and may result in both accounts being suspended and balances held pending review.

Deposits from a payment account not registered in your name will be held for verification. Contact support with proof of ownership to resolve the mismatch and release the funds.

Email our support team with your account ID and a data access request. We will compile your stored account and transaction data and send it to your registered email address within a reasonable timeframe.

We post the updated terms here with a new effective date. If the change is material, we will also send a notification to your registered mobile number or email before it takes effect.

Contact support via live chat or email to request account closure. Withdraw your available balance to your linked bKash, Nagad, or Rocket account first — closure requests with a positive balance will prompt a withdrawal step before we proceed.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.